Rocky is a UX Lead who crafts customer-first strategies and designs to solve complex problems and drive business success.
Amazon Unified Payments
Defined a suite of payment UX upgrade that scaled globally to 100+ payment methods on Amazon.com, impacting over 300MM customers and driving billions in conversions.
Amazon Buy Now Pay Later
Defined the global Pay Later UX framework across 60+ payment methods on Amazon.com, boosting affordability perception, customer trust, and billions in growth.
ServiceLink Appraiser App
Redesigned a productivity app for 300+ professional U.S. appraisers.
ServiceLink House Inspection App
Reimagined the real estate inspection and property appraisal experience in the U.S.
ServiceLink UX Design System
Contributed to the design system and accessible pattern library for mobile App/Web.
CMU Virtual Speech Trainer
A proven VR solution that helps Carnegie Mellon students improve their speech skills.