SERVICELINK
EXOS Inspect
0→1 house inspection process innovation. Mobile, Desktop, HoloLens.
Years
2019-2020
Role
Lead UXD
Impact
Under 20 min inspections · 80% time reduction · 90% cost savings · Patent pending
Strangers in your home,
during a pandemic.
$15.2T home-equity market. Inspections still required strangers entering homes during a pandemic — costly, slow, and fraud-prone.
Self-service inspection in under 20 minutes
No strangers. No scheduling. Trusted data for lenders.
EXOS Inspect® Borrowers complete a guided home inspection in under 20 minutes. Lenders get verified data for rapid funding.
DIY in less than 20 mins
Up to 80% time saving
90% cost reduction · Patent pending · Featured in Forbes · MBA Conference demo
Proving you’re at the property
Geo-fencing validates the borrower’s location before inspection begins. Wrong address triggers an error state and blocks the process.
20 minutes, room by room
The full inspection structured as a sequential room-by-room task flow with checklist tracking and completion indicators. Sub-threshold submissions get specific recapture instructions.
Capturing every corner
Real-time toast guidance directs movement based on room coverage. A radial progress UI shows scan completion toward the 80% threshold.
Room area measure
Real-time toast guidance directs movement based on room coverage. A radial progress UI shows scan completion toward the 80% threshold.
Beyond the phone
MR/HoloLens: “Explored mixed reality inspection for professional appraisers — spatial measurement and annotation in-situ.”
AR Scan: “Prototyped AR-guided room scanning for more accurate spatial data capture.”
Multi-surface: “Designed across mobile, tablet, and desktop for different user roles — borrowers inspect, lenders review.
Outcome
Less than 20 mins
Patent Pending
Reduce cost by 90%
“…makes the appraiser’s personal visit redundant, but still provides him or her with necessary information and visuals to complete the appraisal.“ [Source]
Mortgage Bank Association Conference 2020 - Tech Demo: EXOS Inspect. [Source]
National Mortgage News, Digital Mortgage Conference Keynote - Enabling Complete Digital Consumer Experiences.[Source]
Featured in multiple housing wire website posts, also mentioned in 2021 HW Tech100 Mortgage Winners, EXOS Technologies. [Source]MORE
PROJECTS
Unified Payment Experience
EXOS Appraisal