Consumer/Fintech UX
Solving complex, high-stakes problems with UX strategy, cross-org influence, and system thinking.
Global-Scale
Shipped 0→1 UX patterns impacting 100+ payment products across 22+ geos.
Proven Impact
My work serves 300M+ customers worldwide and driving $1B+ business impact.
Unified Payments Experience
Led UX upgrades across 100+ methods, reaching 300M+ users and driving ~$1B in business impact.
Amazon Affordability
Defining the global vision to scale AI-driven affordability and discovery across 22 geos.
ServiceLink Appraisal Suite
Redesigned a productivity suite, cutting cycle time by 50% for U.S. professional appraisers.
ServiceLink Inspection Suite
U.S. patent-pending: 0→1 real estate inspection system, cutting inspection time by 80%.