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https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1611897940991-W2GNDZT26E4V5BK1HDTN/Screen+Shot+2021-01-29+at+12.25.31+AM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1613371083181-3CX5LMRBECXVEQP4SEYJ/austin-distel-21GWwco-JBQ-unsplash+1.png Work - EXOS Inspect, Mobile + XR - #1: When applying mortgages, a house appraisal service is a must and borrowers are paying a fortune for it A full home appraisal is not cheap, it usually costs $500 or more, depends on the property size and conditions. https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1613371122296-4ZRGLKT1NYOF5GS2802C/Screen+Shot+2021-02-06+at+11.35+1.png Work - EXOS Inspect, Mobile + XR - #2: Scheduling is time-consuming and painful for BOTH borrowers and appraisers The Scheduling process is usally handle by a 3rd party company, they need to assign an appraiser and will attempt to reach the contact to schedule a mutually agreed upon time for the inspection appointment, it is very common to see the delay. https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1613371280997-3CBKK8S023QVJC9U9XRQ/Screen+Shot+2021-02-06+at+11.53+1.png Work - EXOS Inspect, Mobile + XR - #3 In-person appointment increased the risk due the COVID-19, process often ignores borrower’s input The traditional inspection process usually ignores borrower’s opinion, and the required in-person appointment has drastically raises red flag due to COVID-19. https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1613371400029-LH8QUH9I41L8X6O06TVZ/Screen+Shot+2021-02-06+at+4.43+3.png Work - EXOS Inspect, Mobile + XR - #4 Appraisal Report delay by the Poor House Inspection Results Appraiser can sometimes gather insufficient data leading to repeat visits to the borrower’s property and a delay for the report. https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1613371377811-5OVZ8LT08I0O1J05A0MH/dmitry-demidko-eBWzFKahEaU-unsplash+1.png Work - EXOS Inspect, Mobile + XR - #5 Financial Decision delay by report and data validation process Lenders makes decisions based on third-party data or a appraisal report conducted by 3rd party, they will need to validate the data after the report is considered gathering enough useful data, if not, it could delay the process. https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1611898022087-EOUSGEHQ1DU0KDSPFHB8/Screen+Shot+2021-01-29+at+12.26.53+AM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1611899020621-D0LIJWZD9I5C6CZESZBA/Screen+Shot+2021-01-29+at+12.42.21+AM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1611898991716-ZRCG9PCKKM9B853H1NEP/Screen+Shot+2021-01-29+at+12.42.15+AM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1611898905077-VU1K6Y8CP3MXWMCPQ1N1/Screen+Shot+2021-01-29+at+12.41.29+AM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1611898924728-OYZN4TW5TP81NJQ2PS4H/Screen+Shot+2021-01-29+at+12.41.37+AM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1611899133012-KFTCSWBB4FNF94619Y3O/Screen+Shot+2021-01-29+at+12.45.19+AM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1611899902252-50R6YUBPGPWVZTIHOI2T/Screen+Shot+2021-01-29+at+12.57.52+AM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1611899608999-UU7RUKHGSKQ9011BBJ2L/Screen+Shot+2021-01-29+at+12.53.11+AM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1611899681061-9EWHSCL28PDTP1C7GPL2/Screen+Shot+2021-01-29+at+12.53.20+AM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1611900180295-TW1OU63BW13FAC7Z6WNL/Screen+Shot+2021-01-29+at+1.02.44+AM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612031253578-BH3181VW5VTLX4T38QNE/Screen+Shot+2021-01-30+at+1.27.24+PM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612031408885-ES5BOTQWAWLJMIB93YAH/Screen+Shot+2021-01-30+at+1.29.59+PM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1611900690483-R9LWQEY1HJDYGSTG5RHB/Screen+Shot+2021-01-29+at+1.11.19+AM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1611900897087-M460ZAUY83MWDB1PNMFL/Screen+Shot+2021-01-29+at+1.14.47+AM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612031593216-6G80E8VZ1R1I5I0JQFT2/Screen+Shot+2021-01-30+at+1.32.57+PM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612033141531-KWNYXUZU02Q1VO04SMI5/Screen+Shot+2021-01-30+at+1.58.52+PM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612032858533-8KSABJPN2HZYBXQOAF1B/Screen+Shot+2021-01-30+at+1.53.26+PM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612033297843-92RMEOC0BI7XP6NZKFOQ/Screen+Shot+2021-01-30+at+2.00.57+PM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612037117697-Z4T9ZZG7PYKTUHS67IM6/Screen+Shot+2021-01-30+at+3.04.33+PM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612036915519-JV7OI39ODM7AN8BVC2N8/Screen+Shot+2021-01-30+at+2.57.24+PM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612037018287-V3PWD334Z55BZLVTXDAM/Screen+Shot+2021-01-30+at+2.57.00+PM.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1613424956852-7EJYQ9M3GIBLPMUAMX57/iPhone+XS+Mockup.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1610942311194-8K768RSQ4BV8QJIHEPRF/forbes-logo-transparent.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1610944131061-HI9HK36M4SMT8R6JZUDO/HW-logo1-1.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1610944255341-OOJVJZXBAOSTXYR40P7O/logo-mba-white-1.png Work - EXOS Inspect, Mobile + XR https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1610945672714-B8FXZUS1C4T9VGWGXSWF/arizent.brightspotcdn-removebg-preview.png Work - EXOS Inspect, Mobile + XR https://www.ouseki.design/work/project-two-wxlxr monthly 0.5 2021-02-17 https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1613427290695-OFD3HBQ2ENTBK106N6C3/Screen+Shot+2021-02-07+at+4.19+1.png Work - EXOS Appraiser Apps & Mobile Design System - Issue 1: When in Doubt Just Throw it in the Hamburger Menu :) - Mixing features and it feels identical less important feature easiest to reach, key feature hard to reach and notice - If there are more feature, there is no space in the hamburger menu From- Business perspective, people can’t quickly find the function that already built-in, so they limit themselves, either call the support team or just use desktop version, leaving the feature we built unused. - Hamburger button, hard to reach, certain features are using frequently https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847804541-MEVZ4A9R9Z2MI20SI2ST/image-asset.jpeg Work - EXOS Appraiser Apps & Mobile Design System - Issue 2: Information Architecture Issue 1. Tasks on tab, not necessary, waste of screen real estate, already have the same thing on the main page 2. Critical Feature that buries in the Base schedule already. The calendar sync buried in the base schedule Business impact, waste of space, confusing Calendar Sync, where to find? confusing https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612971640672-3HDU75TLHEOL8TPGV8GZ/Screen+Shot+2021-02-07+at+6.24.03+PM.png Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612971725136-9V31M0JVOCEGPQ1M1D9R/Screen+Shot+2021-02-07+at+6.48.52+PM.png Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612971872923-CENATCRSB477G0Q5I0P5/Screen+Shot+2021-02-07+at+4.30.29+PM.png Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612971997162-BJWSDC25QXCXS7JSORWV/Screen+Shot+2021-02-07+at+4.22.41+PM.png Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612972524609-SNOLU4HPL07OF78LU6O1/1_zwoaTyqly12It0gSj1GUAw.png Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1612120940369-QAL037K9D4OWOURTYWAW/1_A4C8fBgx6aj_BU8uS7H9aw.jpeg Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1610659471915-ZGUQZQWZA0AG0ZN5FRBD/Screen+Shot+2021-01-14+at+4.24.06+PM.png Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1610659489955-Q35INQVKXIQSYPYOE7IO/Screen+Shot+2021-01-14+at+4.24.15+PM.png Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1610659411054-F7PBWDQDJURS7P68ZOEK/Screen+Shot+2021-01-14+at+4.22.39+PM.png Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847735174-753S8FB0OUC266PATP1J/image-asset.jpeg Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847805440-UL2YG21KW3KOU5GXR1CM/image-asset.jpeg Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1613361265672-L2OAF658213IF4PLIUOL/Group+159.png Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1613361455545-TYRL6LOLNZN6FWOAA58R/Screen+Shot+2021-02-07+at+6.00+2.png Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1613359894809-WUYIVYY5KWNU3YG72F5R/Screen+Shot+2021-02-14+at+10.30.05+PM.png Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1613359927974-63NLO37GRUJW7MN7TWT9/Screen+Shot+2021-02-14+at+10.30.25+PM.png Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1613359768867-GZT12B1I0UMLB2X6S5P7/Agenda.jpg Work - EXOS Appraiser Apps & Mobile Design System https://images.squarespace-cdn.com/content/v1/5ff23bbffbf14e2399f84a0b/1613359705157-3JNXAVF7FWGDKCVGBQZV/Calendar-Day+View+2.png Work - 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It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference. It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference. It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847804541-MEVZ4A9R9Z2MI20SI2ST/image-asset.jpeg Work - Represent, VR - What's wrong with the existing ways of practicing? It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. 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